TNT Diner

Good eats and drinks around Tacoma, Pierce County and South Puget Sound

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Recouping when a restaurant goes out of business

Post by News Tribune Staff on April 8, 2008 at 7:13 am | No Comments »
April 8, 2008 7:13 am

What happens when a restaurant abruptly goes out of business but still has pending business with some customers?

“Stadium Bistro,” one patron wrote in an e-mail to the News Tribune, “closed its doors Saturday night without notice and has failed to notify the several parties that have booked its banquet room — many of whom have left a deposit.”

The e-mailer said she was dining at another downtown Tacoma restaurant when she heard the news Saturday night. She said she “was in total shock since I have a wedding reception planned there on May 17, 2008.”

A co-worker approached me on Monday with a similar concern. Her mother gave her an $80 gift certificate to Stadium Bistro. She figures she’ll have to eat the gift certificate.

My co-worker had good idea: Other restaurants in town should honor a defunct restaurant’s outstanding gift certificates. Not at full value, but at, say, 50 percent of the value. It would be, she said, good marketing and customer outreach.

I’m told that Stadium Bistro’s owners are trying to re-book the May 17 wedding reception at another Tacoma restaurant.

Do you have gift certificates you can’t redeem because the restaurant(s) went out of business?

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