TNT Diner

Good eats and drinks around Tacoma, Pierce County and South Puget Sound

Service with a service-charge refund

Post by News Tribune Staff on Sep. 22, 2006 at 8:55 am | No Comments »
September 22, 2006 8:55 am

I wasn’t too impressed with the breaded-and-fried pork cutlets at Freight Haus German Corner — Hawaiian schnitzel with pineapple and cheese? Come now.


But Freight Haus derailed my general cynicism by giving me $1.75. No, the restaurant didn’t pay me to eat there (that would be unethical, althought not unheard of in this profession).


The restaurant refunded me the cost of what I was charged when I had to withdraw cash from Freight House Square’s money-sucking ATM.


I’d expected the convenience of using a credit card. Freight Haus doesn’t accept credit or debit cards. (those Visa and MasterCard logos in Freight Haus’ window must be from a previous tenant).


So I had to visit the money-sucking ATM. When I returned, a server handed me a 1-dollar bill and three quarters, exactly what it cost me to withdraw my cash.


That kind of service makes me smile.

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