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Blight vs. system overload

Post by Kathleen Merryman / The News Tribune on Feb. 24, 2009 at 2:48 pm with No Comments »
February 24, 2009 2:48 pm

You know you’ve got a city full of committed blight-fighters when they jam up the e-mail reporting system.

Hilltop Action Coalition’s Jeanie Peterson, Archenemy of Abandoned Autos, e-mailed word that the city needs a bit of a break on the way irked neighbors file blight reports.

Empowered by the city’s refreshing responsiveness, people have been e-mailing in complaints with extensive photo documentation. They want to be thorough. They want to give city inspectors a rich and detailed look at the problem from front yard to back yard to alley, not to mention curbs and planting strips.

But they’re freezing up e-mail systems at Tacoma CARES with their gigantic photo files.

Tacoma CARES staff are encouraging residents to keep the complaints coming, but to file them by phone. Just call the Tacoma CARES blight line at 591-5001.

Sure, you can still go to the city Web site, tacomaservices.org and log in the complaint. But Christina Sims at CARE told Jeanie that the team checks phone reports first.

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