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Tacoma Public Library branches reopen after problems with tech upgrade

Post by Lewis Kamb / The News Tribune on Oct. 29, 2012 at 3:28 pm with No Comments »
October 29, 2012 3:49 pm

Tacoma Public Library branches reopened Monday afternoon, after problems with a technology upgrade kept them closed all of last week.

“We’re up and running,” library spokesman David Domkoski said Monday.

Library branches reopened at 2 p.m. Monday and are set to open at noon Tuesday,  Domkoski said.  The online catalog system is also back up and running.

Last week’s branch closures came amid California-based software vendor Innovative Interfaces’ troubles with transferring the library’s data from an old operating system to a new one.

Late last week, the vendor identified and corrected a corrupted file in the new system that was causing the problems, Domkoski said. All library records have since been successfully transferred onto the new operating system, he added.

Since last year, Innovative Interfaces has been working on aspects of the library’s technology upgrade under a five year, $600,000 contract.

The library was scheduled to closed for the tech upgrade for three days last week, but the problems kept all branches closed all week.


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