Letters to the Editor

Your views in 200 words or less

Tag: puget sound energy


PSE: Utility’s customer service nonexistent

I got a bill from Puget Sound Energy today. Not a big deal. Except I got a bill from PSE a week ago.

I figured today’s was a mistake, as it was for the same amount as last week’s bill. I went to the PSE website for some sort of customer service (there isn’t any) and found that no bills or billing information is available. It did provide the information that it is changing its billing system and for its convenience, it split our bills up. But because it is changing its system, no information was available.

The site did

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ENERGY: PSE overpriced, unprepared for outages

Over the last year, the price of natural gas has dropped 35 percent to $2.40 per unit on the open market. I didn’t see a 35 percent rate decrease filed by Puget Sound Energy, but it did file for another annual increase.

From its peak, natural gas has dropped dramatically, by 80 percent, over the last five years. How many rate decreases have we experienced during that same period? Should there be some correlation between the price of natural gas and utility rates?

Every year, PSE files for a 6 to 10 percent increase, knowing it will be reduced slightly

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