Re: “Piano man has no shortage of job offers, gigs” (TNT, 2-9).
Walking into the Tacoma Nordstorm store for the last 27 years and being greeted by Juan Perez, the piano man, was the highlight of our family shopping experiences. He made it pleasurable to shop and enjoy the ambiance of live music.
This personable connection will be deeply missed, as it is being replaced by more modern recorded music. Unfortunately, Nordstrom made a terrible and cost-effective decision to do away with personable connection and go to more modern cost-cutting technology. This was a horrible decision on their end. …