Letters to the Editor

Your views in 200 words or less

Tag: Law Enforcement Support Agency

Feb.
13th

911: Place blame where it rightly belongs

Re: “Call-takers criticized for 911 calls in Powell tragedy” (TNT, 2-9).

It’s a very difficult time for the people in our community, following the tragedy of the Powell boys’ deaths. Thus, I try to be understanding of the emotions and desire to find someone to blame for such an incident.

In reality, there is someone to blame for this horrific event – Josh Powell. Attempts to lay blame on the 911 dispatchers, the case worker, the courts or anyone else is purely emotional, in my humble opinion.

Sure, 911 dispatchers might have immediately recognized this cell phone call as

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Feb.
13th

911: David Lovrak is one of LESA’s heroes

Re: “Call-takers criticized for 911 calls in Powell tragedy” (TNT, 2-9).

In 2008, I worked briefly for the Law Enforcement Support Agency (LESA), the command center that receives the Pierce County 911 emergency calls. The 911 operators were the most professional group of people I had ever met.

One operator stood out not only for his professionalism, but also his kindness and compassion with every caller, regardless if the caller was drunk, confused, elderly or being threatened by violence. When I saw that David Lovrak was the 911 operator who received the Powell call, I broke down in tears

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Feb.
10th

POWELLS: TNT does call-takers a disservice

Re: “Call-takers criticized for 911 calls in Powell tragedy” (TNT, 2-9).

The News Tribune does a grave disservice to all employees of the Law Enforcement Support Agency (LESA) in suggesting that a communications officer inappropriately handled the call that preceded Josh Powell’s tragic murder of his two sons.

To criticize the officer’s tone as rude, impatient and abrupt shows a complete lack of understanding of the job. Communications officers at LESA are trained professionals who answer hundreds of calls daily and must extract critical details that can be crucial in protecting community members and law enforcement responders.

Over the

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