As both a Tacoma resident and landlord, I end up interacting with city government – for better or worse – fairly often. I know that it often takes a lot of nudging to get things done. That’s why I was so stunned with the effectiveness of my city councilman, Robert Thoms.
I met Thoms on Labor Day weekend when I was facing difficulties coordinating with the city to get a hedge around my rental trimmed. Thoms promised he’d look into it, and sure enough, I was soon contacted by the city to set up a date.
I’m impressed by Thoms’ sincerity, customer service and knowledge about city government. His proactive, whole-systems perspective on government services is an approach I can support. It’s impressive to see an elected official being so effective with limited resources.