Letters to the Editor

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COMCAST: Subscribers left out of Dex phone book

Letter by Chellis S. Swenson, Tacoma on Aug. 21, 2013 at 9:01 am with No Comments »
August 21, 2013 9:01 am

Two years ago, our name, address and phone number were not listed in the Dex phone book; it happened again this year. We called Dex and were told that Comcast did not send the names of its customers in this area. I wrote to Comcast. After several pieces of correspondence, I received a personal call from a Comcast representative. In fact, she called me a second time with further information.

She told me that Comcast is trying to help out with the paper problem in our country, thus it didn’t send any names to Dex. But neither did Dex ask Comcast to send any of its current lists.

If you or someone you know is a Comcast subscriber, I heartily suggest you contact both companies and voice your concerns.

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