Letters to the Editor

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BUSINESS: The outsourcing of America

Letter by Lyle Laws, Puyallup on May 10, 2013 at 3:26 pm with No Comments »
May 10, 2013 3:26 pm

My wife and I had a modest savings account of a little more than $1,000 with a Bank of America branch on South Hill in Puyallup. Since we hadn’t withdrawn any money from it, when we received a periodic statement recently and I noticed that the balance was $960, I read it again and found that we had been paying a monthly maintenance fee of $12.

After I had called the South Hill branch several times without an answer, I was finally put in contact with two different people in the Philippines and someone in Mexico. When I drove to the bank to inquire about what was going on, I was told that they would check the records and get back to me.

That was on Wednesday. It is now Friday afternoon, and I am still waiting for an answer.

When I called the Wells Fargo Bank branch on South Hill to see if I would be able to contact someone here in America with my banking concerns, I found out the answer after the phone rang only one time. I also learned that I could have an account there that would not require a monthly maintenance charge.

Do the many thousands of people who answer phone calls around the world on behalf of American-based companies pay U.S. income taxes for the money they receive?

Will we be making a switch? You can bank on it.

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