After I received a final notice that the pet license for my dog expired, I mailed the notice back to the Pierce County Auditor’s office along with an invoice from a veterinary hospital stating that my 17-year-old dog was euthanized in June 2011.
The employee who opened my communication did not bother to read the invoice, was not able to read the invoice or read the invoice and didn’t understand it. She then put the final notice, the invoice and a form letter with a check mark next to “Submit a check payable to the Pierce County Auditor, you did not submit a check with your licensing documents” in an envelope. She addressed the envelope to me with my first name misspelled and mailed it back to me at a cost to Pierce County of 45 cents.
Obviously pets die. I was trying to be conscientious by informing the county of this fact so that it could update their records. It would save the county (and taxpayers) staff time and money if it did not send out notices for pets that are no longer alive.
I suggest the county include a new check box on the notices so pet owners can indicate when they no longer have a pet and perhaps provide proof like I did. Better training for their employees would also help.