Re: “Legislators aren’t listening to us” (letter, 6-11).
I just had a wonderful experience with Sen. Patty Murray’s office. For almost two years I have been dealing with a payment problem with Medicare/Noridian. When I couldn’t get answers, I went to the state insurance commissioner, then the Center for Medicare & Medicaid Services. Finally, when none of these offices could get me the answers, I contacted Murray’s office through her website.
Someone in her office contacted me within one week, and I submitted more information. Within three weeks I had the information and answers I couldn’t get in two years from our other agencies. It was information I should have received from Medicare/Noridian to begin with, and it shouldn’t have taken a U.S. senator to get it, but it did.
I didn’t expect Murray to personally respond, but I do expect her office to be staffed with competent personal, which it most certainly is. Murray’s address is on the web and in our local telephone book, so I can’t imagine why anyone would have a problem contacting her office. Could it be somebody has other political motives here?