Letters to the Editor

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CRIME: Suggestion for decreasing ATM theft

Letter by Gilbert E. Hough, Lakewood on Nov. 4, 2011 at 4:26 pm with 5 Comments »
November 4, 2011 4:26 pm

I have read several articles lately regarding thieves stealing ATM access codes and passwords to ATM accounts by using cameras and code recorders.

Rather than try to educate the public about what to look for on the ATM machine, I suggest that every bank train one or more bank employee about what to look for on the ATM machine and have a trained employee check the machine at least once daily and preferably more often for unauthorized attachments on the ATM.

At the start of the business day would be a good time for this. Just stepping outside the door to do this would not be a great inconvenience.

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Leave a comment Comments → 5
  1. took14theteam says:

    But there would still be a window where the devices could be on the machine and nail an innocent person. So the user should be aware of the traps, and the bank employees should also verify that their equipment is not a trap.

  2. Dave98373 says:

    These crimes are done in minutes (and devices are immediately removed after they have what they need) and often times after weeks of surviellance. ATM’s are not always only at banking institutions but they are also located as “stand alones” in various public places. So, educating the public is still a better option.

  3. ItalianSpring says:

    This is a good idea, especially since it falls within the banks’ purvue of responsibility. Shouldn’t they be the experts on their business and business systems? Sheesh

  4. tree_guy says:

    Don’t use cash machines. Problem solved.

  5. Oh, tree_guy, where’s the fun in that?

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