The Washington Department of Financial Institutions has issued a trio of alerts concerning complaints reported by Washington consumers:
• Accreditation Consideration Services a/k/a ACS. The allegation has the representative of this company telling consumers he was collecting a debt and insisted that a payment be made using an electronic funds transfer or debit card. Consumers were threatened with arrest or other legal action if they did not pay. The company did not provide any documentation regarding the debt to consumers.
The company has been associated with a telephone number of 310-999-9442 and 813-708-1726.
• Mod Help USA. The consumer contacted the company to obtain loan modification services. The consumer alleged that a telephone interview was conducted and that payment was made for services, but that no loan modification services were provided. Additionally, the consumer’s attempts to contact Mod Help USA were unsuccessful.
Mod Help USA has been associated with an address location of 635 East 1st St., Suite 247, Tustin, California, 92780. The Department’s research indicates that the original company may no longer be active under that name.
• Law Group of California. The consumer became delinquent on a payday loan she obtained and began receiving harassing telephone calls from representatives of the company. Representatives allegedly threatened legal action unless the consumer paid a fee via credit card or electronic funds transfer. It has also been reported that this company has threatened to contact the consumer’s relatives or other references.
Consumers have reported that Law Group of California has a telephone number of 909-446-3023. The consumer indicated that this company refused to provide her with an address or any documentation related to their demands for payment.
None of the firms above is properly licensed to conduct business in the state, DFI said in a release..
The agency warns consumers to verify the license of any lending professional they are considering doing business with. You can verify a license by calling DFI at 877-746-4334 or online at www.dfi.wa.gov.
Washington residents may file a complaint with the agency by contacting the Consumer Services Division at 360-902-8703, or by filing a complaint. The complaint form is available online at www.dfi.wa.gov/cs/complaint.htm.