Got a problem? If you’re like the majority of Americans, you’ll go to the Internet for a solution.
In a report out this week, the Pew Internet & American Life Project says that for help with a variety of common problems, "more people turn to the Internet than consult experts or family members to provide information and resources."
Among the 10 possible problems: dealing with a serious illness or health concern; making a decision about financing school or upgrading work skills; dealing with a tax matter; and changing a job or starting a business.
Those who had dealt with any the problems were asked where they went for help:
&bull 58 percent of those who had recently experienced one of those problems said they used the internet (at home, work, a public library or some other place) to get help.
&bull 53 percent said they turned to professionals such as doctors, lawyers or financial experts.
&bull 45 percent said they sought out friends and family members for advice and help.
&bull 36 percent said they consulted newspapers and magazines.
&bull 34 percent said they directly contacted a government office or agency.
&bull 16 percent said they consulted television and radio.
&bull 13 percent said they went to the public library.