Reports were out yesterday that Nordstrom was doing away with the live piano playing at its stores.
Not true in Tacoma. Nordstrom spokeswoman Brooke White told me last night that the manager of the store at the Tacoma Mall has decided to keep the live piano playing.
Stores at Bellevue Square and Alderwood Mall Will switch to recorded music, she said.
"We know there’s a nostalgic value to the piano, and some customers love it. But some don’t. They just feel the piano is outdated," spokeswoman Brooke White told The Seattle Times. "It’s a difficult line to walk. We know we’re going to disappoint some people."
White said individual stores are deciding whether to cut back on live piano or phase it out entirely, based on their customers’ preferences.
As recently as five years ago, three-quarters of Nordstrom stores featured live pianists.
Today, only half of its 101 locations have a human being tickling the ivories — and that’s just part time, White said.
Stores in downtown Seattle and Tukwila, are keeping their pianists for now, and others may bring back the piano for holidays and special events.